Shipping policy

SHIPPING AND DOCUMENT DELIVERY POLICY

Last updated: October 1, 2026

Montana Title Assistance primarily provides vehicle title-assistance and coordination services. We do not currently sell or ship physical retail merchandise.

DOCUMENT DELIVERY

Some requested services may involve mailing vehicle documents to or from customers, registered agents, title processors, county offices, government agencies, or other independent providers.

Before anything is mailed, we will explain the expected delivery method and any known shipping or postage charges.

PROCESSING AND DELIVERY TIMES

Any time estimate is an estimate only. Processing and delivery may be affected by government agencies, county offices, independent service providers, mail carriers, incomplete documentation, holidays, weather, or other circumstances outside our control.

We do not guarantee a specific processing, mailing, or delivery date unless that guarantee is expressly provided in writing.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate mailing address and promptly reporting any address change.

Montana Title Assistance is not responsible for delays, returns, or losses caused by an incorrect, incomplete, or outdated address supplied by the customer.

TRACKING

Tracking will be provided when it is available to us. Government agencies and third-party providers may use mailing methods that do not include tracking.

LOST, DAMAGED, OR DELAYED MAIL

If a mailing we directly arranged appears lost, damaged, or significantly delayed, contact us at montanatitleassist@gmail.com. We will help review available tracking information and determine whether a carrier claim or replacement request may be available.

We are not responsible for the independent acts, omissions, processing times, or delivery practices of government agencies, county offices, mail carriers, registered agents, or other third parties. We will provide reasonable coordination assistance when possible.

SHIPPING AND THIRD-PARTY FEES

Postage, shipping, insurance, government mailing fees, and third-party delivery charges may be charged separately from our service fee.

Shipping and third-party charges that have already been paid or become noncancelable are generally nonrefundable, except where required by law or refunded to us by the applicable provider.

INTERNATIONAL SHIPPING

International delivery is not offered unless expressly agreed to in writing before purchase. Customers are responsible for any customs charges, duties, taxes, restrictions, or additional documentation associated with an approved international delivery.

CONTACT

Questions concerning document delivery or shipping may be emailed to:

montanatitleassist@gmail.com